JS Home & Kitchens products are manufactured under the highest quality standards and craftsmanship. JS Home & Kitchens provides our customers with a Lifetime Warranty on all its products for as long as they own their home. We stand by our products knowing how much time is spent crafting them, so we offer this Lifetime Warranty to every customer.
Proof of purchase and proof of damage must be given by the customer to accompany all warranty claims. Defects or damage caused by misuse, product abuse, or error in installation are not covered in this warranty.
Normal wear and tear or damage from daily use are not covered. For example, “living finishes” on unsealed items such as copper, bronze, nickel, teak, and bamboo can be expected to naturally change over time and with normal use. This is not considered a defect and is not covered under our warranty. Other exclusions include damages occurred as a result of installation, replacement or repair, and damages due to improper cleaning, misuse, or neglect.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the limitations stated above may not apply to you. This warranty gives you the specific legal rights which vary from state to state, province to province, and nation to nation. JS Home & Kitchens will provide you with the necessary guidance in making a warranty claim.
If your product is damaged in shipping, please contact us immediately upon receipt.